Updated: September 2023

1. Introduction

1.1. Hope Well Tapping is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.hopewelltapping.com and when you engage with our services.

2. Information We Collect

2.1. Information You Provide: When you use our Website or services, you may provide us with personal information such as your name, email address, phone number, and other contact details voluntarily.

2.2. Automatically Collected Information: We may collect certain information automatically when you visit our Website, including your IP address, browser type, operating system, and browsing activity. We use cookies and similar tracking technologies for this purpose.

3. How We Use Your Information

3.1. Providing Services: We use the information you provide to offer our EFT services and respond to your inquiries.

3.2. Communication: We may use your contact information to communicate with you about your sessions, appointments, or other relevant information.

3.3. Improving Our Services: We may use anonymized and aggregated data for analytical purposes to improve our services and understand our website’s usage patterns.

4. Data Sharing and Disclosure

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide services to us.

4.2. Legal Requirements and Exceptional Circumstances: Your information may be disclosed without your consent if there are safety concerns

4.2.1. We believe that someone is seriously considering or likely to attempt suicide.
4.2.2. We believe that someone intends to assault another person.
4.2.3. We suspect abuse, neglect, or exploitation of a minor or incapacitated adult.

In such cases, we may share your information with relevant authorities or individuals to prevent harm and ensure safety.

5. Your Rights

5.1. Access and Correction: You have the right to access, correct, or update your personal information. You can do so by contacting us at jess@hopewelltapping.com.

5.2. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

5.3. Data Erasure: You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain data.

6. Data Security

6.1. We employ reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Paper records are securely stored within a locked filing cabinet, while
any digital records are safeguarded with password protection.

7. Data Retention

7.1. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to this Privacy Policy

8.1. We reserve the right to update and modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Website.

9. Contact Information

9.1. If you have questions or concerns about this Privacy Policy or your personal data, please contact us at jess@hopewelltapping.com.