Description of Services
I understand that EFT and Matrix Reimprinting are regarded as alternative therapies and differ from traditional talk therapy and counselling. While these modalities may incorporate elements of exposure therapy, cognitive therapy, and mindfulness, the primary focus involves the practice of “tapping” on specific acupressure points on the hands, face, and body.
I understand that EFT and Matrix Reimprinting sessions may involve discussing sensitive or emotionally challenging topics. While every precaution will be taken to minimise discomfort, I acknowledge that these discussions may lead to temporary emotional or physical distress. I agree to communicate openly with the practitioner if I experience any discomfort during a session.
Medical Disclaimer
I acknowledge that Jessica Hopley-Willcock is a practitioner trained in EFT Level 1 & 2, as well both the Basic and Specific Issues of Matrix Reimprinting through the EFTMRA (Emotional Freedom Techniques Matrix Reimprinting Academy). I am aware that she is not a licensed medical or mental health professional and by signing this form I agree that I do not interpret Jessica Hopley-Willcock as such.
EFT and Matrix Reimprinting are not intended to be a substitute or replacement for standard medical, psychiatric, or psychological care and does not provide for the diagnosis, prescription, or treatment of any physical or mental ailment or disorder. I acknowledge and agree that I will consult with a qualified healthcare provider for any medical or psychological concerns.
I agree to inform Jessica Hopley-Willcock of any pre-existing medical or psychological conditions that may affect my participation in EFT sessions before engaging in services.
Delivery of Services
Sessions may be conducted in person or online via Zoom.
- In-person clients consent to any necessary physical contact required to facilitate the EFT or Matrix Reimprinting session. Clients are asked to avoid wearing strong perfumes, colognes, or scented products to ensure a comfortable environment for both clients and the practitioner. If a client is feeling unwell or has a contagious condition, they are requested to reschedule the session to protect the safety and wellbeing of all participants.
- Online clients are responsible for selecting a quiet, private space free from distractions. To ensure the session proceeds smoothly, clients should be seated comfortably with reliable internet access, a working webcam and microphone, and both hands free to participate in tapping exercises as guided by the practitioner.
All sessions are considered complete at the end of the allotted time, regardless of any specific outcome achieved.
Practitioner and Client Responsibility During a Session
I understand that sessions are conducted with shared responsibility for wellbeing in mind.
The practitioner is responsible for providing a safe and supportive environment during sessions. This includes guiding the client through EFT and Matrix Reimprinting techniques, monitoring responses for signs of discomfort or distress, and adjusting the pace or approach as needed to maintain safety and effectiveness.
While the practitioner provides guidance and maintains a safe framework, I acknowledge that I am also responsible for my own wellbeing during sessions. This includes monitoring my emotional, physical, and mental state and communicating openly and honestly with the practitioner, particularly if something feels overwhelming, triggering, or unsafe.
I acknowledge that while most clients leave sessions feeling relaxed, light, or energized, it is normal to notice temporary emotional or physical shifts. In such cases, I understand that it is my responsibility to take appropriate steps to care for myself. Including resting, staying hydrated, eating appropriately, and engaging in self-care practices such as stretching, journaling or reaching out to trusted friends and family or additional professional support if required.
Practitioner and Client Responsibility After a Session
The practitioner is responsible for guiding the session safely and supporting the client’s nervous system to feel stable and grounded as much as possible before the session ends. The practitioner will provide guidance regarding common post-session experiences.
I acknowledge that I am responsible for my well being after a session and that emotional processing may continue after a session concludes. While most clients leave sessions feeling relaxed, light, or energized, it is also possible to experience temporary emotional or physical shifts, such as feeling tired, foggy, or experience emotional release — particularly when processing intense or challenging material.
In such cases, I understand that it is my responsibility to take reasonable steps to care for myself, including resting, hydrating, engaging in appropriate self-care, and avoiding activities that require full attention, such as driving or operating machinery, until I feel safe to do so. I understand that these experiences are considered a normal part of the processing of sessions and do not indicate fault or liability on the part of the practitioner.
Payment, Rescheduling, and Refunds
Payment is due at the time of booking and will be processed online via Stripe.
Cancellations or rescheduling must be made with a minimum of 24 hours’ notice via email through the contact us page . You can reschedule via a link in the session invitation email you received and pick another time that suits you better.
No refunds will be provided for sessions you have already attended. However, if you have booked a package and choose to discontinue services before completing all the sessions, you will be refunded for the remaining sessions that you have not yet participated in.
In the event that a client arrives late, that time will be deducted from the total session duration. In case Jess is running late for any reason, she will make every effort to ensure that you receive a full session whenever possible.
Confidentiality and Privacy
I understand that all information shared during EFT sessions will be kept confidential, except where required by law or in cases where there is a risk of harm to myself or others. I consent to the practitioner keeping records of our sessions for their own reference.
Outside of our scheduled session times, I understand Jess will respect my privacy by refraining from initiating contact or greetings in public, as I may prefer to keep our professional relationship confidential. Nevertheless, please rest assured that I am always welcome to approach Jess and have a chat.
International Clients
For clients located outside Australia:
- I acknowledge that the practitioner is based in Australia.
- I understand that the practitioner’s insurance covers online/telehealth services only and does not cover in-person services outside Australia.
- I acknowledge that it is my responsibility to ensure that participating in these services is allowed under the laws and regulations of my own country, and I may wish to seek independent legal advice if necessary.
This Agreement is governed by and must be construed in accordance with the laws in force in the State of Victoria, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of the State of Victoria, Australia, and any courts competent to hear appeals from those courts, for the determination of any dispute arising out of or in connection with this Agreement.
Release of Liability
By engaging in services with Hope Well Tapping, I confirm that I have read and understand all the information presented in this form. In consideration of the services provided by Jessica Hopley-Willcock, I hereby release and discharge her from any claims, demands, actions, causes of action, or liability of any kind arising out of or related to EFT or Matrix Reimprinting sessions. I understand that this includes any normal emotional or physical responses during or after a session. I also understand that this release does not limit any rights I may have under the law.